Summer Prices

Visitor's tax:

All prices incl. visitor’s tax
(Winter: € 2,00 per person/day, Summer: € 2,00 per person/day)

Additional and reduction in the Sommer 2019:

Double room for single use € 30,00 extra charge per night
When booking only with breakfast will be reduced € 12,00
Dog fee for the entire stay € 15,00 extra
When you staying one night  € 10,00 extra charge pro person on the room rate

Deposit:

After receipt of the booking confirmation, we ask you to transfer a deposit of 30% within 10 days. A deposit that has not arrived in our account after 14 days can result in an implicit cancellation of the booking.

Travel information & cancellation conditions:

The reservation is made on the basis of the General Terms and Conditions for the Austrian Hotel Industry (AGBH) 2006 as well as the reservation and cancellation conditions and the house rules of Hotel Spielberghaus and must be confirmed with a deposit. The reservation is only valid upon receipt of deposit. With your deposit you declare your agreement with our General Terms and Conditions (GTC), among other things.

Rooms are available from 2 pm on the day of arrival and until 10 am on the day of departure. Your hotel services start on the day of arrival at 2 pm and end with breakfast on the day of departure.

You have the possibility to make the reservation by bank transfer (with IBAN and BIC free of charge within Europe). The contractual partner (guest) bears any arising bank charges. The amount of deposit depends on the length of stay. In case of later arrival and/or earlier departure, the room price minus meals will be charged. Withdrawal from the accommodation agreement by the contractual partner (guest) is only possible in writing – cancellation fees. The accommodation agreement can be terminated by means of a unilateral declaration by the contractual partner at the latest 1 month before the guest's agreed arrival date without payment of a cancellation fee (subject to a handling fee and/or any bank charges with reverse transfer of deposit). Beyond this period, a withdrawal by means of a unilateral declaration by the contractual partner is only possible under payment of the following cancellation fees:
Up to 30 days prior to commencement of travel: free of charge; 29 to 14 days: 30%; 13 to 7 days: 50%; 6 days prior to arrival: 90%
No-show: 100% of the total arrangement

Cancellation of individual persons: If individual fellow travellers cancel, the complete stay minus meals will be charged. If an individual fellow traveller only cancels upon arrival, this is regarded as a no-show. The fellow traveller's cancellation invoice must be settled by the contractual partner (guest) upon departure and cannot be sent later. Cancellation of individual rooms with group reservations: The contractual partner (guest) is the sole contact who made the reservation or deposit. The cancellation invoice must be settled by the contractual partner (guest) prior to departure.

Payment:

Unpaid bills, arrangements and related costs for food and drinks consumed must be paid upon departure. Unfortunately, we cannot issue customer invoices. We accept the following for payment of bill: MASTER, VISA, MAESTRO EC card (with PIN code) or EURO. Please take note of any daily limits on your cards. Pre-checkout in case of early departures (prior to 7:30 am) is on the previous evening.

If the worst comes to the worst:

Hotel cancellation insurance with Europäische Reiseversicherung AG (Austrian travel insurance company) is the cost-effective insurance in case of travel cancellations.
Information concerning this is available under the following hotel cancellation link or on request.




Reiseversicherung Hotelstorno: http://start.europaeische.at/hos?AGN=10018679

Reiseversicherung Hotelstorno PLUS: http://start.europaeische.at/hospl?AGN=10018679